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Information on Guides

Getting Started

For all Users

Learn how to sign in, how to change your username or password, and how to set program visibility.

Forensics

For all Forensic Program Users

Learn how to take a test and how to use groups and master groups.

Industry

For all Industry Program Users

Learn how to take a test and how to use groups.

Account Manager

For all users

Learn about the Account Manager features, how to add users and set permissions.

Troubleshoot/Questions

For all Users

Answers to known Questions

 

Friday
Jun122015

How to Add Users to a Lab Account

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can add users to the CTS Portal Lab Account.

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Wednesday
May022018

How to Inactivate Users from a Lab Account

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can inactivate a user's account for their CTS Portal Lab Account.

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Friday
Mar222019

How to Renew and Order Tests

This guide walks the Lab Account Owner (Primary Contact), or authorized user through renewing and ordering tests.

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Wednesday
Jan092019

How to Set Data Entry Module Permissions

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can set the Data Entry Module permissions for additional users to allow access to the Data Entry Library and preloaded Participant Codes and WebCodes for your laboratory’s specific tests/cycles. The Forensics Program has an additional permission that allows users to unassign tests that have been claimed or assigned in error.

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Friday
Feb142020

How to Set Data Entry Notification Permissions

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can set the Data Entry Notification permissions for additional users to receive notifications from the portal regarding data entry.

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