For all Users
Learn how to sign in, how to change your username or password, and how to set program visibility.
For all Forensic Program Users
Learn how to take a test and how to use groups and master groups.
For all Industry Program Users
Learn how to take a test and how to use groups.
For all users
Learn about the Account Manager features, how to add users and set permissions.
For all Users
Answers to known Questions
How to Choose Lab Setup - No Groups, Groups, Or Master Group with Groups
How to Join Your Lab's Group for Tech Review
How to "Hand in" a Test for Tech Review
How to Submit a Test to CTS and Retract a Submission
How to Upload Data Into Your Test
How to Start and Manage a Group
How to Review a Test and Peform Post Review Actions
How to Submit A Test to CTS by a Secondary Group
How to Create and Manage A Master Group and Sub-Groups
How to Assign User's Permissions by a Master Group
How to Assign a Test to User(s) by a Master Group
How to Fill out the Accreditation Information by a Master Group
How to Do A Bulk Submission and Retraction by a Master Group
How to Perform Master Group Dashboard Actions
Troubleshooting - Script Errors & Test Not Displayed
CTS is updating all existing Test Codes in the Paper & Paperboard Testing Program. Test Codes are now four-digit numbers, updating from three-digit numbers.
The implementation of this update allows CTS to add new tests and to expand our Paper Program to meet participant needs.
CTS is updating all existing Test Codes in the Fasteners & Metals Testing Program. Test Codes are now four-digit numbers, updating from three-digit numbers. Below is a list of all available tests with their new test codes to aid you in comparing the old test codes to their updated counterparts.
This guide will help you view or print the data entry forms previously provided along with your shipped samples.
This guide will show you a visual example of the Data Entry Form not properly loading. It is recommended that you DO NOT enter data when the Data Entry Form has not completely loaded.
This guide reviews the common issues behind not receiving emails from the CTS Portal.