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Information on Guides

Getting Started

For all Users

Learn how to sign in, how to change your username or password, and how to set program visibility.

Forensics

For all Forensic Program Users

Learn how to take a test and how to use groups and master groups.

Industry

For all Industry Program Users

Learn how to take a test and how to use groups.

Account Manager

For all users

Learn about the Account Manager features, how to add users and set permissions.

Troubleshoot/Questions

For all Users

Answers to known Questions

 

Lab Account Management Guides

Thursday
Jun112015

Overview of Lab Account Management

This guide explains how a Lab Account Owner (Primary Contact) can use the Lab Account Management feature.

[View PDF version of this Guide]

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Friday
Jun122015

How to Add Users to a Lab Account

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can add users to the CTS Portal Lab Account.

[View PDF version of this Guide]

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Friday
Jun122015

How to Set Permissions for Lab Accounts

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can set permissions for additional users to allow access to the expanded features of the CTS Portal Lab Account.

[View PDF version of this Guide]

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Wednesday
Sep272017

How to Unassign a Test (Forensics Only)

This guide walks the Lab Account Owner through unassigning a test that has been claimed/added to a user profile.

[View PDF Version of this Guide]

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Wednesday
May022018

How to Inactivate Users from a Lab Account

This guide explains how a Lab Account Owner (Primary Contact), or authorized user, can inactivate a user's account for their CTS Portal Lab Account.

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